Help staff stay productive

World-leading monitoring tools and procedures

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RMM tools

Remote IT Support and Monitoring

Alai Technologies uses some of the most advanced Remote Monitoring (RMM) tools on the market.

We monitor every aspect of your organisation’s IT, from operational issues like security and network health, through to management and budgeting giving you data and reports on your IT expenditure and infrastructure health.

We manage your IT day and night, all year round. From handling IT support for end users to installing patches and updates. Our RMM tools will alert our technicians to any problems so they can take action as soon as they get an alert.

Our monitoring and management activities are normally done ‘under the radar’ so as not to disrupt employees’ work.

We offer a variety of reporting options that can be customised to suit relevant stakeholders.

All our work is undertaken for a monthly fee. This flat pricing model avoids surprises – expenditure items that appear on your invoice out of the blue.

  • Remote server monitoring

  • Early warning of malware

  • Proactive patching and updates

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24/7 remote support for users
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Flat pricing to avoid surprise extras on your invoice

Ensure Your IT Is Secure & Reliable

We provide easy solutions for all difficult IT problems, keeping your business safe & ensuring high availability of your technical infrastructure.

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Managed IT Services
Network and Computer Support
Digital Marketing Support
Cyber Security Training
If you have any questions contact the team on (202) 798-1808‬

The right IT solution for your business.

Get in touch today for a free consultation to find out how IT outsourcing can help your business and employees. Our consultant can help you get more out of your IT, and reduce costs.

  • Expert advice

  • Lower IT expenditure

  • Make your company more adaptable

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    1500 Satisfied Users Over The Globe

    As a media company, one of the best things about having Alai Tech’s as our IT Service provider is the fact that I am able to really focus on my company’s growth strategy & core services and less on the technical operations which is critical to our ability to deliver top notch media solutions to our clients…
    Valery Azeh, CEO, Holmes Media Solutions
    Alai Tech came in and did a comprehensive audit, assessment, streamlined and upgraded where necessary for our restaurant’s technical architecture. Their optimization of our network infrastructure had an immediate impact on our guests connected experience. They are an important part of our success …
    Njukang 'NJ' Asong, CFO, Spectrum Lounge
    As a medical training institution, we were faced with several challenges within our technical operations. Alai Tech was able to give us peace of mind and deliver on every project they took on. Their knowledge, expertise and ability to break down technical information into non technical terms for us to understand was a breath of fresh air.
    Chris A., President, Innovative Institute Inc